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What Exactly Does a Digital Marketing Agency Do?

Understanding the role of a digital marketing agency can help you decide whether to hire one for your business. This article explores the comprehensive services offered by agencies, emphasizing their expertise, authoritativeness, and trustworthiness. By providing a detailed look at their tasks and the value they bring, we aim to clarify why hiring an agency like Designeo can be a game-changer for your digital marketing efforts.
Joseph Kelly
Author
Updated:
July 29, 2024

Digital marketing agencies provide a wide array of services designed to enhance a business's online presence, drive traffic, and convert leads into customers. While it might seem straightforward to set up a campaign on platforms like Facebook or Instagram, professional marketers offer a depth of expertise and strategic insight that goes beyond the basics.

Key Takeaways

  • Comprehensive Marketing Services: Digital marketing agencies offer a range of services, including marketing funnel design, market research, ad campaign management, creative development, retargeting, SEO, content marketing, and social media management.
  • Expertise and Strategic Insight: Agencies provide professional expertise and strategic insights that go beyond basic ad setup, optimizing campaigns for better results and maximum ROI.
  • Importance of User Experience (UX): A focus on UX is crucial for higher search rankings and improved user engagement. Good UX leads to better conversion rates and a more accessible website.
  • Enhanced Accountability and Reliability: Agencies ensure projects are completed on time with a high level of accountability and reliability, reducing the hassle of managing in-house teams or freelancers.
  • Cost-Effective Marketing: While hiring an agency involves an initial investment, it can be more cost-effective in the long run by optimizing ad spend and driving more revenue.
  • Comprehensive Strategy and Execution: Agencies provide a holistic approach to digital marketing, integrating various tactics and channels into a cohesive strategy to achieve business goals effectively.
  • Focus on Core Business: Outsourcing digital marketing allows businesses to concentrate on their primary operations, with agencies handling the complexities of marketing efforts.

Key Services Offered by Digital Marketing Agencies

You may feel like its easy to run ads because it was created to be easy to get more people to spend their money. However, if you hire a professional you're going to receive expertise for services that are a MUST for getting the most bang for your buck in your digital marketing campaigns.

1. Marketing Funnel Design and Lead Tracking

Agencies specialize in designing comprehensive marketing funnels that guide potential customers through the buyer's journey, from awareness to conversion. They also track leads meticulously, ensuring that each step of the funnel is optimized for maximum conversion rates.

2. Market Research and Competitor Analysis

Conducting in-depth market research and competitor analysis helps agencies identify the right target audience and understand market dynamics. This insight is crucial for creating effective marketing strategies and campaigns.

3. Ad Campaign Management

While setting up an ad campaign on platforms like Facebook might seem easy, professional marketers focus on optimizing these campaigns for better results. This includes testing different ad creatives, targeting options, and platforms like Google Ads, YouTube Ads, and Instagram Ads.

4. Creative Development

Creating compelling ad creatives is a critical aspect of digital marketing. Agencies often have in-house designers and writers who produce high-quality visuals and copy that capture attention and drive engagement.

5. Retargeting and Budgeting

Retargeting strategies ensure that potential customers who have shown interest in your products are reminded and encouraged to make a purchase. Agencies also manage budgets effectively, allocating resources to the most impactful channels and campaigns.

6. SEO and Content Marketing

Search Engine Optimization (SEO) improves your website’s visibility on search engines, driving organic traffic. Content marketing involves creating valuable content that attracts and retains your target audience, building brand authority and trust.

7. Social Media Management

Agencies handle the creation, scheduling, and management of social media posts, engaging with your audience, and leveraging social media platforms to build brand awareness and loyalty.

8. Ongoing Support and Maintenance

Continuous support ensures that your digital marketing efforts remain effective and up-to-date. This includes regular performance reviews, strategy adjustments, and maintenance of digital assets.

Is Website Design Considered Digital Marketing?

Yes. Not for the reason you might think though. The best digital marketing agencies focus on user experience (UX), which requires website design and development expertise. Why? Well, in a recent data leak in March 2024, Google stated that they rank sites higher with better UX than those with poor UX because they are tracking user experience interactions of users on Google Chrome. 

Think about the king of marketing, Apple. Their entire business model was based on the question "how do we make using our products easier for the consumer?" Ease of use—that's ultimately what we are all looking for when we are purchasing a product. So, the same can be said about your marketing efforts. How can you make it easier for people to understand what you are selling andwhy they should buy your product?

Google's emphasis on UX means that websites providing a seamless and engaging user experience are more likely to rank higher in search results. This is because Google aims to deliver the best possible results to its users, and a positive UX is a significant factor in user satisfaction. Here's why UX is crucial:

  • Improved User Engagement: A well-designed website keeps visitors engaged, reducing bounce rates and increasing the time spent on your site.
  • Higher Conversion Rates: Good UX guides users smoothly through the conversion process, whether it’s making a purchase, signing up for a newsletter, or filling out a contact form.
  • Better Accessibility: Ensuring your website is accessible to all users, including those with disabilities, not only improves UX but also broadens your audience.

How Agencies Enhance UX

Digital marketing agencies, like Designeo, integrate UX design into their services to ensure your website is not only attractive but also functional and user-friendly. This includes:

Why Hire a Digital Marketing Agency?

1. Accountability and Reliability

Accountability and reliability are core principles by which all agencies should live and die. Unfortunately, that isn't always the case. These two principles are of the utmost importance to us here at Designeo. It means we say what we are going to do, and we do it when we say will do it. With other providers such freelance or in-house, it's difficult and taxing to play the cat and mouse game while you chase down the deliverables that you were promised but have yet to recieve. With a reputable agency, there is always plenty of staff and accountability of the staff to make sure your projects are done when they said they would be without the brain damage you get from always having to follow up with people.

2. Expertise and Efficiency

Hiring a digital marketing agency gives you access to a team of specialists who bring a wealth of knowledge and experience. This expertise ensures that your marketing campaigns are not only well-executed but also optimized for the best possible results.

Imagine you own a bakery. You could bake your own bread, but you know a master baker can make it better and faster. Hiring a digital marketing agency is like hiring that master baker. They know the best recipes, techniques, and ingredients to make your business rise to the top.

3. Comprehensive Strategy

Agencies provide a holistic approach to digital marketing, integrating various tactics and channels into a cohesive strategy. This comprehensive approach helps maximize your return on investment (ROI) and achieve your business goals more effectively.

Think of a small farm. You could plant seeds randomly and hope for the best, or you could use precise farming techniques to yield a bountiful harvest. Hiring a digital marketing agency is like using those precise techniques, optimizing your resources for the best possible return on investment.

4. Focus On What You Do Best - Selling Your Services/Products

Outsourcing your digital marketing allows you to concentrate on running your business. Managing marketing efforts internally can be time-consuming and distract from your primary operations. Agencies handle the complexities of digital marketing, freeing you to focus on what you do best.

Picture a small café owner. You could spend time trying to figure out how to design a new menu, but your true passion is making the best coffee and pastries. Hiring a digital marketing agency is like hiring a talented designer to create that menu, allowing you to focus on what you love and do best.

5. Cost-Effectiveness

While hiring an agency involves an investment, it can be more cost-effective in the long run. Agencies optimize your ad spend, improve conversion rates, and ultimately drive more revenue, making the initial costs worthwhile.

Think of running your own plumbing business. You could buy all the tools and spend hours fixing a complicated leak yourself, but it's cheaper and more efficient to hire a plumber who already has the tools and knows exactly what to do. A digital marketing agency is like that plumber, saving you time and money while getting the job done right.

Conclusion

Deciding to hire a digital marketing agency can significantly enhance your business’s online presence and growth. With their expertise, strategic approach, and comprehensive services, agencies offer valuable support that goes beyond basic campaign management.

At Designeo, we provide a full suite of digital marketing services, including website design and development, Shopify store development, SEO and digital marketing, and ongoing support and maintenance.

Contact us today to learn how we can help you achieve your digital marketing goals and drive your business forward with confidence.

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